Efficiently opening and closing your register is essential for accurate shift management and financial accountability. The FirePAY Restaurant POS system makes this process simple, secure, and fully trackable for servers and bartenders.
This step-by-step guide explains how to open a register, process orders, close checks, and complete end-of-shift reports — all directly within FirePAY POS.
Step 1: Access Ordering Screen
From the FirePAY POS Home Screen, select
➡️ Ordering
This takes you to the order management interface where all ticket and payment functions are performed.
Step 2: Choose Staff Member
Select the staff member who is opening or closing the register.
This ensures the system associates all transactions and reports with the correct employee.
Step 3: Enter Passcode or Fingerprint
Authenticate by entering your passcode or using your fingerprint scan.
FirePAY’s biometric access adds an extra layer of security and accountability for staff transactions.
Step 4: Open/Close Register
Tap Open/Close Register to begin your shift.
This action logs the start of your register session and records all transactions performed under your staff ID.
Step 5: Select Service Type
Choose your service area or mode of operation:
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Quick Service – For counter orders and fast transactions
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Table Plan – For full-service dining and table assignments
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Delivery – For managing deliveries and driver dispatch
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To Go – For takeout orders
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Bar – For open tabs and drink orders
Selecting the right service type ensures proper ticket routing and reporting.
Step 6: Select Customer or Table
Assign the order to a customer profile or table number to keep transactions organized and traceable.
Step 7: Add Menu and Bar Items
Add food and beverage items to the ticket.
FirePAY’s smart menu layout allows servers and bartenders to quickly access top-selling items, apply modifiers, and manage multiple tabs with ease.
Step 8: Send Order
Once the order is ready, select
➡️ Send Order
This sends items to the designated kitchen or bar display/printer, ensuring real-time communication between front and back of house.
Step 9: Add Gratuity (Optional)
To include a tip or service charge:
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Select Gratuity
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Choose the percentage (e.g., 18%)
FirePAY automatically calculates and applies the gratuity to the check.
Step 10: Close Check
When it’s time to settle the bill:
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Select Pay
Step 11: Choose Tender Type
Pick the customer’s payment method:
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Cash
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Credit/Debit Card
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Pre-Authorization
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Coupon
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Gift Certificate
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House Account
Step 12: Enter Amount
Input the payment amount received from the customer.
Step 13: Select DONE
Tap DONE to complete the payment.
The system automatically updates sales and shifts reports.
Step 14: Provide Change
If paid in cash, give the customer change as displayed on the screen.
Step 15: Open/Close Register
Once your shift is over, select
➡️ Open/Close Register again.
Step 16: Close Out
Choose Close Out to finalize your register and complete end-of-day reconciliation.
Step 17: Print Personal Report
Select Personal Report to view your individual sales summary, including:
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Total sales
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Tips earned
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Payment breakdown
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Voids or discounts
This report provides full visibility into your shift activity before logging out.
✅ Benefits of FirePAY Restaurant POS Open/Close Functions
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Secure Authentication: Passcode and fingerprint protection for every transaction
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Comprehensive Reporting: Detailed personal and end-of-day reports
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Multi-Service Flexibility: Supports dine-in, bar, takeout, and delivery workflows
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Fast Order Management: Streamlined kitchen and bar communication
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Accurate Cash Control: Prevents loss and improves accountability across shifts
With FirePAY Restaurant POS, managing your register and closing out shifts has never been easier.
Servers and bartenders can complete their workflow in minutes, ensuring accurate reporting, faster turnarounds, and peace of mind.